what to do when a cleaner is at your house

2 min read 25-12-2024

what to do when a cleaner is at your house

Having a cleaner come to your house can be a real lifesaver. But to ensure a positive experience for both you and your cleaner, a little preparation and communication go a long way. This guide outlines what to do before, during, and after your cleaner's visit, ensuring a seamless and efficient cleaning process.

Before Your Cleaner Arrives: Preparation is Key

Before your cleaner arrives, take some time to prepare your home. This will make the cleaning process smoother and more efficient, allowing your cleaner to focus on what they do best.

1. Clear the Clutter:

Pick up belongings: Put away clothes, toys, books, and any other items lying around. A clutter-free space allows for easier and more thorough cleaning. Think of it as setting the stage for your cleaner.
Tidy surfaces: Clear countertops, tables, and desks of unnecessary items. This will prevent them from having to move things around.
Remove fragile items: Put away anything breakable or valuable that could be accidentally damaged.

2. Secure Valuables:

Lock up important items: If you have any extremely valuable or sensitive items, consider locking them away in a safe or secure location.
Hide personal documents: This adds an extra layer of security for peace of mind.

3. Communicate Your Needs:

Provide clear instructions: Let your cleaner know any specific areas needing extra attention or any particular cleaning preferences you have. A simple note or email is often sufficient.
Specify products: If you have allergies or prefer certain cleaning products, let them know. Otherwise, your cleaner will typically bring their own.

During the Cleaning: Respect & Communication

While your cleaner is working, remember they are providing a service and deserve respect and courtesy.

1. Maintain Clear Communication:

Be available: If possible, be home during the cleaning, but don't hover. Your presence reassures them and allows for quick clarification of any questions.
Don't interrupt unnecessarily: Let them focus on their work unless something truly needs addressing.

2. Offer Refreshments:

Provide water and snacks: A small gesture of hospitality can go a long way in creating a positive atmosphere.
Respect their breaks: Allow them adequate time for breaks without interruption.

3. Ensure Pet Safety:

Secure pets: If you have pets, ensure they are secured in a separate area to prevent accidents or distractions. A crate or separate room can provide a safe and quiet space for both your pet and your cleaner.

After the Cleaning: Feedback & Payment

Once the cleaning is finished, there are a few important steps to take to finalize the service and maintain a positive working relationship.

1. Inspect the Work:

Check for thoroughness: Quickly review the cleaned areas to ensure you are satisfied with the service.
Communicate any issues promptly: If anything isn't quite right, address it politely and professionally with your cleaner immediately, so any corrections can be made.

2. Provide Feedback:

Leave a review: If you’re using a platform like Thumbtack or TaskRabbit, consider leaving a review to help other potential clients.
Offer constructive criticism: Helpful feedback can improve their service in the future.

3. Pay Promptly:

Settle the payment: Pay your cleaner promptly and according to your agreed-upon arrangement.
Tip generously: A tip is always appreciated for good work, especially for exceptional service.

By following these steps, you can ensure a smooth and pleasant cleaning experience for both you and your cleaner, leaving your home sparkling and your relationship positive. Remember, clear communication and mutual respect are key ingredients for a successful cleaning service.