what does will call tickets mean

Natashya

2 min read

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26-12-2024

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Picking up tickets at will call is a common way to obtain event entry. But what exactly is will call? This guide explains everything you need to know about will call tickets, from how to use them to potential problems and solutions.

What are Will Call Tickets?

Will call tickets are tickets held at the venue's box office for pickup before or during an event. Instead of having tickets mailed or delivered digitally, you claim them on-site using a designated will call window. This is a convenient option for those who don't want to risk losing physical tickets or dealing with the complexities of e-ticketing. It’s often a solution used by groups purchasing many tickets, or those who prefer in-person transaction security.

How to Pick Up Will Call Tickets

The process for picking up will call tickets is generally straightforward:

• Identification: You'll need a valid photo ID matching the name on the order. This is crucial for security and to prevent fraudulent ticket claims. Different venues may have slightly different ID requirements, so check your confirmation email.
• Order Confirmation: Bring your order confirmation number or email. This proves your purchase and allows the box office staff to locate your tickets quickly.
• Location and Timing: Arrive at the designated will call window during the specified hours. These hours typically start a few hours before the event begins and extend until shortly after the event starts. Don't leave it to the last minute!
• Additional Requirements: Some venues may have specific instructions, like requiring a credit card used for purchase or a secondary form of identification. Always review your confirmation email carefully before going.

What to Do if You Can't Pick Up Your Tickets Yourself

If you can't personally pick up your will call tickets, you'll likely need to authorize someone else to do so. This often involves providing written authorization, and potentially their identification information as well. Contact the ticket vendor or the venue box office before the day of the event to confirm their specific procedures.

Potential Problems and Solutions

While typically smooth, will call can sometimes present issues:

Problem: Lost or forgotten confirmation email/number.

Solution: Contact the ticket vendor or venue box office immediately. They may be able to locate your order using your name and payment information, but this takes time, so acting quickly is essential.

Problem: Incorrect or missing identification.

Solution: Bring additional forms of ID if possible. Contact the box office in advance to discuss any discrepancies. Remember the name on the tickets must match your ID.

Problem: Long lines at will call.

Solution: Arrive early! Especially for popular events, will call lines can be long, so give yourself plenty of time. Plan accordingly for potential delays.

Will Call vs. Other Ticket Delivery Methods

Choosing between will call and other ticket options depends on individual preferences and circumstances. Let's compare:

Ultimately, the best method depends on your comfort level and the specific event. Will call provides a secure and reliable option for many, but it does require advance planning and in-person attendance.