what are will call tickets

3 min read 24-12-2024

Will Call is a convenient way to pick up tickets at the event venue instead of having them mailed or delivered digitally. This guide explains everything you need to know about Will Call tickets, from how they work to what to expect when collecting them.

Understanding Will Call Tickets: A Simple Explanation

Will Call tickets are tickets held at the venue's box office for you to collect on the day of the event. You won't receive a physical ticket in advance; instead, you'll present your ID and order confirmation at the Will Call window to receive your tickets. It's a popular option for those who prefer not to wait for delivery or manage digital tickets.

How Will Call Works: A Step-by-Step Guide

Here's a breakdown of the Will Call process:

Purchase Tickets: Buy your tickets online or through a ticket vendor. Select the "Will Call" option during checkout.
Receive Confirmation: You'll receive an email confirmation with your order number and instructions for picking up your tickets. This confirmation serves as your proof of purchase.
Arrive at the Venue: Go to the designated Will Call window at the venue, usually located at the box office. Allow extra time; lines can get long, especially for popular events.
Present Identification: Show a valid, government-issued photo ID matching the name on your order. This is crucial for security and to verify your identity.
Retrieve Your Tickets: After verifying your identity, the box office staff will release your tickets.

What to Bring to Will Call: Essential Items

To ensure a smooth pickup, remember to bring the following:

Photo ID: A valid driver's license, passport, or other government-issued photo ID is essential. Make sure the name matches the name on your order exactly.
Order Confirmation: Your email or printed confirmation containing the order number is required. This proves you purchased the tickets.
Credit Card (Sometimes): In some cases, the credit card used for purchase might be required for verification.

Troubleshooting Common Will Call Issues

Sometimes, things don't go as planned. Here are some solutions to common Will Call problems:

Q: What if I forget my ID?

A: You'll likely be unable to pick up your tickets without a matching photo ID. Contact the venue or ticket vendor immediately to explore alternative solutions.

Q: What if my name is slightly different on my ID?

A: Minor variations might be acceptable, but significant discrepancies could cause issues. Contact the ticket vendor beforehand to clarify.

Q: What if I can't make it to the venue?

A: Designate someone else to pick up the tickets for you, providing them with your order confirmation and a copy of their ID. Contact the vendor to inform them of the change. Some vendors may have specific policies regarding ticket transfers.

Q: What if the tickets aren't ready?

A: This is rare but possible. Contact the venue or ticket vendor to inquire about the status of your order before heading to the Will Call window.

Will Call vs. Other Ticket Delivery Methods: A Comparison

Method	Pros	Cons
Will Call	Convenient, avoids shipping costs & delays	Requires in-person pickup, potential lines
Mail Delivery	Received in advance	Risk of loss or delay, additional shipping cost
Mobile Tickets	Convenient, no physical ticket needed	Requires smartphone, potential tech issues
Print-at-Home	Convenient, avoids lines	Requires printer, risk of loss or damage

Choosing the Right Ticket Delivery Option

The best ticket delivery method depends on your personal preferences and the specific event. Consider factors like your location, comfort with technology, and time constraints when making your choice. For many, Will Call offers a simple and secure way to obtain their tickets. Always check the venue's website for their specific Will Call policies.